Privacy Policy for Aidme.ch
Effective from July 31, 2026. Last updated: July 31, 2026
1. Introduction
Welcome to Aidme.ch ("us", "we", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@aidme.ch.
When you visit our website www.aidme.ch (the "Website"), and more generally, use any of our services (the "Services", which include this Website and any associated applications or products offered by Aidme.ch, such as the "RFP Proposal Generator" accessible via rfp.aidme.ch), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Services immediately.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Contact Information: Such as name and email address if you contact us directly.
- Service-Specific Information: For specific services like our RFP Proposal Generator (rfp.aidme.ch), we collect information necessary for that service to function. This includes:
- When you register for an account for a service: We collect your email address and a hashed password.
- When you make a purchase for a service: We (via our payment processor, Stripe) collect information necessary to process your payment, such as billing information. We do not store your full credit card details; Stripe handles this.
- When you use a tool like the Proposal Generator: We process the content you upload (like RFPs and information about your company) to provide the service. This data is processed to generate outputs and is not retained by us or third parties for other purposes beyond providing the service, as detailed further.
- Usage Data: We may collect information on how the Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This is primarily for improving our services and ensuring security.
3. How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below:
- To provide, operate, and maintain our Services.
- To process your transactions and manage your orders for services like offer credits.
- To manage user accounts and allow access to our Services.
- To respond to user inquiries and offer support.
- To send you administrative information, such as information regarding changes to our terms, conditions, and policies.
- For security purposes, such as monitoring for fraud and protecting our Services.
- To improve our Website and Services.
- To let you know about changes to our Website and Services, like new features or new products. You wull always have the option of not receiving this information ever again (opt-out).
4. Third-Party Services
We may use third-party Service Providers to facilitate our Services, to provide parts of the Services on our behalf, or to assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:
- OpenAI API: Used by some of our tools (like the RFP Proposal Generator) to process content you provide and generate text-based outputs. OpenAI has its own data usage policies.
- Stripe: Used for processing payments securely. Stripe has its own privacy policy regarding the data it collects.
- Google Analytics (GA4): We use Google Analytics to collect anonymised data about how visitors use our website (pages visited, session duration, referral sources). Data is processed by Google LLC and may be transferred to servers in the United States. Google Analytics uses cookies that are only set after you have given consent via our cookie banner. You can review Google's Privacy Policy for further detail.
- Microsoft Clarity: We use Microsoft Clarity, a behavioural analytics tool provided by Microsoft Corporation, to understand how visitors interact with our website. Clarity collects data such as mouse movements, clicks, scroll depth, and session recordings. This data is processed by Microsoft and may be transferred to servers outside Switzerland and the EEA. Clarity cookies are only set after you have given consent via our cookie banner. You can review Microsoft's Privacy Statement for further detail.
- Replit & Other Hosting Providers: Our applications and websites are hosted on servers which may be provided by third parties.
5. Data Storage, Retention, and AI training
For services that process your content (e.g., RFP Proposal Generator), your inputs are processed to provide the service. Such content may be logged temporarily by our service providers (like OpenAI) or by us for performance monitoring or debugging purposes. We do not use your specific uploaded content (like RFPs or generated proposals) to train general AI models unless explicitly stated and consented to for a specific feature. We aim to retain minimal personal data for the shortest time necessary to provide our services and as required by law. You may request deletion of your account and associated data, subject to legal and operational retention needs.
6. Data Protection
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Your data, where stored by us, is typically on servers located in Switzerland or the European Economic Area, in compliance with relevant data protection laws like the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
7. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data, including the right to access, rectify, delete, restrict processing of your personal data, or data portability. To exercise these rights, please contact us at privacy@aidme.ch.
Contact Us
If you have questions or comments about this policy, you may email us at info@aidme.ch